Note: For brand-name products, serial numbers or receipts must be and have been 100% satisfied with every purchase. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. now returning it for no proper reason and they approved her request I have personal experience with buying something not as described. i know some of their support are annoying as hell but you might get a better customer support. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. Look. Use another means to sell your stuff, if your stuff holds value. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. I WOULD NEVER RECOMMEND USING THIS SITE. It is a legitimate e-commerce marketplace that connects buyers and sellers. I just want to protect people like that. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. This could include: "Imitation Apple earpods" Let me know what items you wanna sell? Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. In the U.S., it's illegal for a person to sell counterfeit merchandise. Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. I am filing small claims in my state of Wisconsin. I am very impressed with the platform and those the sellers so far. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. Both of these sellers have excellent ratings : /. Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. The Buyer had received the item, and also cancelled the sell, the same day. Tip always ask questions and more pictures if needed Received a response a day later saying they would check into it. They need to really fix their flagging system. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. Worse the money earned goes to gangsters and terrorists. available when listing the item. I am a bot, and this action was performed automatically. He even went so far as having the post office send me a tracking number which turned out to be invalid. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. Read the 8 tips below on how to sell on Mercari fast. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. They are the worst. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Now we understand how frustrating it can be. Not from me. Fortunately, creating an account on Mercari takes minutes not hours. I did not reach 600. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. permitted. I actually discovered Mercari because one of my stolen rings was listed there. Well my experience was mixed. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. In the long run that can ruin shoppers confidence in your listing. Pay special attention to your closet and that one drawer in every home that stores all the things you never even think about or remember you own. Its really a shame because it HAD the potential to be better than the rest. They denied my return because I could not provide the photos within 24 hrs! Counterfeit items, misrepresented items. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? Self defense items, including military-grade items. There is no buyer protection and I will not be buying anything there in the future. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! You can sell almost anything on Mercari! Pretty much the same thing. fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. Should it ne bad Enoch to warrant a refund. Heavy, bulky items. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years Mercari itself is a legit e-commerce marketplace to buy and sell products. The security team will look into what the violation was and lock your account in the meantime. After selling on the platform well over a year, here are my best tips for selling on Mercari. Truly unexpected and it seems to have ramped up since December 2021. of highest caliber, I thought you might want know, and move to correct these minor blemishes. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. I brought a coach purse from Katherin Aucoin. Did not see the email right away. One transaction was perfect. Seller wrote me an apology saying she missed the order! Because it was the weekend, I was not able to take the photos. and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. Its an unfair practice in my opinion. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. I have, in the last week, attempted to purchase three different listings. Looking to make some extra money in the new year? Be creative but dont give false promises. Another reason why Mercari might suspend or restrict your account is that they protect buyers from suspicious sellers. I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-netboard-1','ezslot_22',144,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-1-0'); And obviously, not doing so will certainly result in scams and other issues. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. Hey I'm Arslan, the guy behind Ecomsay. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. Feel free to complete this process on your computer or phone, the steps are the same. As a seller once your item is in the carriers hands, its out of your control. That's what it is. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! These are items that copy the styling but do not purport to be originals. Mercari itself is a legit e-commerce marketplace to buy and sell products. E-cigarettes, e-hookahs, or other vaporizing instruments that contain or selling lottery tickets and pull tabs. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. Short and to the point and understandable in laymans terms. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. I purchased 2 working computers, got one, it was dead. Youre welcome, Deborah. Please try again tomorrow. I live in ID and that was the address on the order. Been there, its why I wont list anything expensive anymore. So sorry, thats a substantial loss, Etsy is just as bad. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. That is a counterfeit bag. He knows he is getting some freebies. Please, I wont even collect from some of them because they are so nasty its not worth it. We would like to show you a description here but the site won't allow us. After this last step, youre ready to list it! Then, if no return confirmation, releasing the funds to the seller. Lots of good info. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Dont have the item nor the payment. I was only given 24 hrs to provide photos from every angle of a dead computer. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. OneShop also functions as your virtual assistant that works 24/7 to improve your reach by automating shares, follows, and more! Feel free to give it a try, but Ive found better luck selling on eBay with those items. Any issues or concerns are met with a canned response. But they give you 3 days to rate them. 2. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. cosmetics (any ingestibles): Listings or items descriptions that offer miracle cures such as "cancer Mercari is NOT a safe place to buy. You must be a registered user to add a comment. Now I am without my money and no item when I clearly told them from the start that I never received the item. No wonder eBay sellers hate people with PO BOX address. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. So, its up to you whether you want to maximize your profit or maximize your time. I thought it was strange the buyer asked no questions. Hey Jessica, It depends! I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Too many times. Can they ever accidentally authenticate a fake bag? Where to Sell Apple Watches for Most Money (My Experience), How to Hire a Virtual Assistant in 2023 (My Experience), 15 Jobs that Pay Over 300k a Year Thatll Surprise You. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. FDA restricted items such as food, homemade food, food supplements, Take a look at this quick guide about selling on Mercari. Got any questions or want to share your own experiences with Mercari? Use of them does not imply any affiliation with or endorsement by them. ', Press J to jump to the feed. While some activities can seem normal to you, Mercari might have some rules against them. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). Do you know if Mercari authenticate is legitimate? For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) Thanks for sharing your experience with Mercari . Its not a good place to be a seller. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass . LUCKILY, I did not mark the item delivered only by pure chance. The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. Hi, If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Also the compliance team are the only group that have any authority. What happens if you sell replicas? Good info. I was scammed all the way around and am now out $500. Describe if there are any drawbacks to your item. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Do not use this app if you are a serious seller. After logging in you can close it and return to this page. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Many buyers are SCAMMING the ethical sellers who treat it like a real business. The button fell off as well . However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Thanks again Benjamin and everyone! Therefore, you need to make sure that the buyers/sellers are also reliable. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. After that, sellers can rate the buyers. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. I feel as if I have been scammed not only by the seller, but Mercari too! Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. That computer could very easily be wrong but that doesnt matter. This item was not damaged in shipping. I paid $135+shipping for the hair. . protected species, Humans, human body parts, organs, cells, blood, body fluids, and items Amazon I never used just because I dont really like Amazon as a company. What this business is doing to its clients! They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. I bought 2 computers on Mercari. Procedure (Act no. Good customer service also leads to quicker sales. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". Have a look at the items in your home you are not using. One thing to keep in mind is that Mercari has a list of prohibited items. disasters (such as "paradise fire", "coronavirus outbreak" etc). So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? Just like a counterfeit $100 bill. I dont even know how to find the seller on mercari anymore. Still waiting for an explanation of how my card was used. Mercari sucks IMHO! It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. The second computer still hasnt arrived. I've actually been contacting them everyday for the last week. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. I know there are many others out there with the same mentality. Be sure to explain in detail what the issue is and provide images and if applicable. You cannot leave a negative review for a bad seller in that situation. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. All we did was to buy a product off of the Mercari platformwe were required to create an account. My payment was refunded just like it supposed to be. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Its much better and safer for a buyer to shop at eBay. Note: If a purchased item is reported as stolen, a demand for return may Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. The possible price range available on Mercari is between $1 and $2,000. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. No way! Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? Violates any law or government regulation, or promotes or facilitates such Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. Now of course I cant even leave feedback about this seller. I sold my item within a few hours on ebay. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details Text messages only. Its comical that any of these platforms have community guidelines, they do not enforce them. When I got them I immediately noticed they were not mens boots but womens boots. I am bringing class action, please join in. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. This article will be useful for anyone who wants to do business in this secondhand market. Mercari is NOT a safe place to buy. It is pointless for a buy buyer get rated. I am currently dealing with this issue. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Mercari executives including John Langerling are millionaires! Any outfit that locks you in this tightly cant be trusted in my opinion! I took down all my listings. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Exactly no not as easy as that! Havent had problems with ebay. tracking number incorrect, ordered a few weeks ago, still hasnt come. Dont miss the extended list of best things to resell online to boost your sales further. The box was a Mustang puzzle box, but the puzzle inside was a kitten. But I lost a lot of time. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. They are just into getting their share of the money from the sellers. This also personally helps me build momentum when it comes to listing. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . Thank you Kitty for sharing your experience! Once shipped, the seller confirms the shipment. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. Mercari is still asking for more pictures. I think Im done with this site. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Having said that, we are unable to release funds until we can confirm delivery to the buyer Minimum-Wrangler4387 6 mo. And the seller is still selling on Mercari. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! Think again. In the example you give the answer would be NO. . Buyer beware. The app caters to both buyers and sellers and has made the process very simple for both parties. How does one contact Mercari for non receipt of the package I ordered. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. If you receive a notice about an indefinite suspension, Mercari has banned your account. Now, the seller has 3 days to ship the item to the buyer. (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. I bought a camera lens and asked if it fit my camera. I am completely committing too spearheading a class action suit. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. I have given up trying to get back my money. "mod chips" to break the encryption on game computers to allow the playing Like most platforms, Mercari will suggest a selling price for you based on their sales history for your product. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! Short story is Mercaris customer support, especially for a buyer, has got worse over time. Ive stopped buying or selling on Mercari. I'm not sure if this "ban" will be lifted. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping.